UTILITY SOLUTIONS

“It’s a huge financial commitment when you select a vendor and you go with your outfit, in our case 700 officers, with these [Utility body-worn] cameras,” said Dolly. “So, the one thing I would say is you have to have the officers use the technology. The last thing you want is for them to not fully use the technology after you’ve committed all these resources to it. So, the question then is how you get them to do that? You have to be very clear about your policies and what the expectations are of the officers.”
— Lt. Colby Dolly, St. Louis County Police

Chief Brad Flynn referred to the new BodyWorn by Utility technology as “a game-changer.” This is a very state of the art system that provides us with not only outstanding video and audio recording from body cams and vehicles, but also provides layers of officer safety that no other system on the market can do, and I believe it will serve our community and our officers very well.

Technology should help, not hinder, and one of the fundamental philosophies of Utility is to never ask an officer to do something that technology can do for them, says Jason Dombkowski, former chief of police of West Lafayette Police Department. BodyWorn cameras feature patented automatic recording triggers that take the burden off the officers so they can focus on the task at hand.

“It [Utility’s evidence management system] has changed the way that we start our investigations. If we have a citizen that comes into our department and wants to make an officer complaint, the internal affairs investigator can ask a couple of questions and review the information from the body camera with the citizen. This saves us from having to call an officer on his off time to come in and complete an interview.”
— Lt. Joshua Carr, Clayton County GA Police

“Data-driven decision-making is really key to modern law enforcement. Technology makes the difference between being able to show up to a situation in progress versus responding to a call that’s over and done with and just making a report. Technology like [Utility’s] BodyWorn facilitates greater agency and individual situational awareness, which leads to safer outcomes for the officers and community.”
— Chief Eric Mayo, IUPD

“It was so important for us to take as much of that decision-making off the hands of the officer and put it into the technology. I can’t say that it removes all implicit bias, but I know that having [body cameras] automatically turn on is a good thing for our cops, and it’s a good thing for our community.”
–Assistant Chief Chris Bailey, IMPD

“It’s a huge financial commitment when you select a vendor and you go with your outfit, in our case 700 officers, with these [Utility body-worn] cameras,” said Dolly. “So, the one thing I would say is you have to have the officers use the technology. The last thing you want is for them to not fully use the technology after you’ve committed all these resources to it. So, the question then is how you get them to do that? You have to be very clear about your policies and what the expectations are of the officers.”
— Lt. Colby Dolly, St. Louis County Police

“As a cop is bailing out of their car to address an armed subject, they don’t have to worry about turning on a camera because the camera will turn itself on based on CAD prioritization of the call that they were dispatched to.”
— Chief Will Johnson, former police chief in Arlington, Texas, and now chief of police for BNSF Railway Police Department.

“I think that society as a whole believes that law enforcement are good people,” said Adams, “but the media sensationalizes every time an deputy does something wrong. When’s the last time you heard about doing something right? So, while having these cameras helps protect and vindicate us, it also helps us put some of the good stories out.”
— Lt. Brian Adams, Osceola County FL Sheriff’s Office

“BodyWorn by Utility is everything we were looking for in a body-worn and mobile audio/video camera system, and much more. Since our initial install and deployment in 2018, the customer service and technical support have been amazing! I highly recommend this product.”
–Deputy Chief Adam Yates; Quincy IL Police Department

“Utility’s equipment and customer service is second to none. Utility’s ecosystem is incredibly advanced yet easy to operate.”
— Assistant Chief Michael Lee; Anderson IN Police Department

“BodyWorn has proven to be a very reliable addition to our goal of employee and citizen safety. The product and software are very simple to use and customer service has been outstanding.”
— Major Mike Beard; Boone County IN Sheriff’s Department

“Our department formed a committee to test and evaluate seven vendors of body-worn camera systems. In the end, every member of our committee agreed that the product presented by Utility was their clear choice. Our department has had an awesome experience dealing with everyone from Utility. The sales team was extremely knowledgeable and provided information that is allowing us to maximize the capabilities of the cameras specific to our department’s needs. Utility has been the driving force during the implementation and installation processes and have continuously demonstrated the knowledge and attention to detail that is needed to make this type of project a success.”
— Chief Douglas M. Woodard; West Carrollton OH Police Department

“We at the Hollis, New Hampshire Police Department are a proud customer of the BodyWorn by Utility product, which includes both the body-worn and in-car video systems. The system capabilities are unique in that it allows for multiple activation cues, CAD integration, automatic uploading, and user-friendly video management through the AVAILWEB website. Most important, however, is the incredible level of technical support and customer service the company provides, which was one of the most important considerations during the planning and research process.”
— Chief Joseph R. Hoebeke; Hollis NH Police Department

“BodyWorn by Utility has innovated and improved the daily operations of the Lawrence Police Department more than any other product or vendor we have ever deployed, ever since we hired them four years ago. Smart devices are so much more than cameras. The officer safety features are compelling. Our detectives rely heavily on our BodyWorn to help in their investigations. Our dispatchers can see where our officers are located, in real-time, 24 hours a day. They can send BOLOs and BMV files to the officers. Our prosecutors have access to our videos. We rarely need to “burn” DVDs of videos; we easily share them electronically.
Policy-based automatic activation triggers remove the concern of “camera operations” from our officer’s minds, allowing them to focus on potential threats to their safety. Instant uploading to unlimited secure cloud storage on a robust software web-based platform makes management of videos simple. Smart Redaction features are impressive as well.
Finally, to this date, we have not had a single sustained citizen complaint – not one; and we have disproven countless false and inaccurate complaints and narratives of our officers’ behavior and performance, which is generally excellent. Their stress associated with being falsely accused of violations has been eliminated. I am tremendously impressed with BodyWorn by Utility and have not seen any other camera solution that comes close to matching their technology.”
— Chief David Hofmann (Retired); Lawrence IN Police Department

“The City of Marietta, GA has been a long-time partner of BodyWorn by Utility. As our needs have changed they have always been able to meet those needs and met those needs in the way we needed them. We always consider them as a company that can help us solve our needs when our community needs us.”
— Ronnie Barrett, Director of IT; Marietta GA Police Department

“The Decatur Police Department was looking for a body worn camera solution that mitigated issues with activation. BodyWorn by Utility’s policy-based automatic recording triggers allow officers to focus on the job, promoting officer safety and transparency.”
— Captain Billy Woodruff; Decatur GA Police Department